At the beginning of last year I mentioned that Microsoft introduced a fix-it button to try and diagnose common Windows problems. It has now been made available as an installable problem. It's core is the diagnostic system in Windows 7 and the trial or beta version, is intended for users of Windows XP and Vista.
The software also maintains a list of the hardware and software on a machine so if the automatic fix does not solve a problem, it will be able to help users supply detailed information to Microsoft's support staff about what has gone wrong.
Those signing up and downloading the Fix It software can use it on several different machines.
The free software can be downloaded from Microsoft's support pages. Windows XP users wanting to use it must have Service Pack 3 for the operating system installed.
Read more from the BBC website, Microsoft debuts 'fix it' program
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My name is Bob Toovey, a UK expat living in south west France. I have worked in IT for over 20 years. I hope to give you helpful advice about using your computer and more whether you run a business or just enjoying expat life.
